Frequently Asked Question

Your instructor may set up quizzes or tests in your Canvas course site. To reduce the possibility of technical problems, here are some good practices to follow:

• Clear your browser cache and cookies (Mac or PC ). This reduces the chance that older web pages or data may interfere with your quiz responses.

• Take the quiz from a wired (not wireless) Internet connection. This lowers your chance of losing data if the connection drops for some reason (Canvas does save your data if you lose connection, but better to be safe than sorry).

• Plan to complete the quiz or test in one session